Galaxy Phone Insurance

Your Price:
$6.99
$4.16 Cost Per Month
Buy Risk Free! Cancel Anytime for a Refund!

Protect your Samsung Galaxy phone with accidental damage insurance plans

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Best Priced Samsung Galaxy Phone Insurance to protect your New, Used or Refurbished models

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Frequently Asked Questions

100% protection from accidental damage is not provided by any protective case. Most cases don’t protect against spill or liquid submersion. Additionally, a repair can cost up to $200 and if you have to replace your device, it can cost up to $900. With our protection plans, you have peace of mind that your device will be repaired or replaced.
For new or refurbished iPhones or Smartphones, you will be required to provide store receipt for purchase of phone. If you are transferring coverage from your wireless carrier, proof of insurance coverage is required and you can select Condition New. For Used iPhones purchased from eBay, Amazon that are fully functional with no defects, you can purchase coverage and provide proof of receipt of purchase. If you have a phone that is more than 30 days old you can still purchase coverage as long as you install our registration app on the device you wish to cover and complete registration successfully through our App. Our registration App will verify your device to insure its fully functional with no damage and capture the device serial number and IMEI and attach it to the plan you purchased.
You may purchase protection plan before you receive the item. Your coverage will begin the date on the invoice or the date the item was delivered to you, whichever is later. You may be required to provide proof of delivery to begin coverage as of delivery date.
You may buy our warranty online or through one of our authorized partners or resellers.
Yes, simply purchase the protection plan for the item and log into your account to transfer the plan to the recipient of the gift.
Log into your account and navigate to the Policies tile on your dashboard. Select the File A Claim option next to your policy.
When you file a claim, if a deductible is applicable, you will be prompted to pay the applicable deductible with a credit card. However, your credit card is only charged if your claim is approved.
Proof of purchase , store receipt for purchase of your item, is typically required to purchase our plans and to file a claim.
You may transfer your plan at anytime to another person. However, if you upgrade or purchase a new device, you must purchase a new plan and you can cancel your existing plan.
For Apple Users 1. Check to make sure your Airplane Mode is turned off. If it already is off, turn it on, wait 5 seconds, and turn it off. 2. Make sure your DO NOT DISTURB settings are turned off. You can easily see if this feature is on by checking for a half moon on the top right corner of your display near your battery symbol. To confirm it is off, go to Settings> turn off DO NOT DISTURB. 3. Check for blocked phone numbers by going to Settings> Phone> Call Blocking & Identification. 4. Check to see if Call Forwarding is turned on by going to Settings> Phone>> Call Forwarding and confirm it is turned off. If these issues still do not resolve the issue… 1. Check for a carrier settings update. Just like our tech gadgets have regular system updates, carriers will also update their towers for improvements to make sure we get proper cell phone reception and avoid dropped or missed calls. (Settings>General>About. There will be an options available directly from the phone to update with the carrier) 2. Make sure your iPhone is up to date with the latest software. Issues with calls can be with simply not updating your device. Those updates are made to fix glitches that occur. (Settings>General>Software Update). 3. Check your SIM card. If you have a SIM card, remove it and reinsert it. There may an issue with the SIM card (dirty or damaged, corrosion) and it needs to be replaced. 4. Call the carrier to verify there is no issue with the SIM card. a. Contact carrier to verify your account is set up to use the iPhone b. Contact carrier to verify that there are no service outages in your area. c. Contact carrier to verify that there are no billing related issues. d. Again, verify that your calls do not have errors within the carriers system. 5. Reset Networking Settings in your phone (settings>general>reset>reset network settings). Your data will not be erased but you will need to save your wifi /cellular settings, including saved networks (home or work) and VPN settings. For Samsung Users 1. Try calling a different contact in your phone to check to see if it is just an issue with one contact. 2. Check your SIM card. If you have a SIM card, remove it for 1 minute and reinsert it. There may an issue with the SIM card (dirty or damaged, corrosion) and it needs to be replaced. 3. Call the carrier to verify there is no issue with the SIM card. a. Contact carrier to verify that there are no service outages in your area. b. Contact carrier to verify that there are no billing related issues. c. Again, verify that your calls do not have errors within the carriers system for phone calls. 4. Verify and make sure that the number is not on the Auto Reject List 5. Power on the device in Safe Mode to see if the issue persists. 6. Disable and remove applications that have features to block and reject calls. 7. Make sure Flight Mode is disabled. 8. Perform a Factory Reset 9. If issue persists, contact carrier.
For Apple Users If you see No Service or Searching on your iPhone or iPad and you can’t connect to a cellular network, follow these steps…. 1. Restart your iPhone or iPad If these issues still do not resolve the issue… 2. Check for a carrier settings update. Just like our tech gadgets have regular system updates, carriers will also update their towers for improvements to make sure we get proper cell phone reception and avoid dropped or missed calls. (Settings>General>About. There will be an options available directly from the phone to update with the carrier) 3. Make sure your iPhone is up to date with the latest software. Issues with calls can be with simply not updating your device. Those updates are made to fix glitches that occur. (Settings>General>Software Update). 4. Reset Networking Settings in your phone (settings>general>reset>reset network settings). Your data will not be erased but you will need to save your wifi /cellular settings, including saved networks (home or work) and VPN settings 5. Check your SIM card. If you have a SIM card, remove it and reinsert it. There may an issue with the SIM card (dirty or damaged, corrosion) and it needs to be replaced. 6. Call the carrier to verify there is no issue with the SIM card. a. Contact carrier to verify your account is set up to use the iPhone b. Contact carrier to verify that there are no service outages in your area. c. Contact carrier to verify that there are no billing related issues. d. Again, verify that your calls do not have errors within the carriers system. For Samsung/Google Users 1. Try calling a different contact in your phone to check to see if it is just an issue with one contact. 2. Check your SIM card. If you have a SIM card, remove it for 1 minute and reinsert it. There may an issue with the SIM card (dirty or damaged, corrosion) and it needs to be replaced. 3. Call the carrier to verify there is no issue with the SIM card. a. Contact carrier to verify that there are no service outages in your area. b. Contact carrier to verify that there are no billing related issues. c. Again, verify that your calls do not have errors within the carriers system for phone calls. 4. Verify and make sure that the number is not on the Auto Reject List 5. Power on the device in Safe Mode to see if the issue persists. 6. Disable and remove applications that have features to block and reject calls. 7. Make sure Flight Mode is disabled. 8. Perform a Factory Reset 9. If issue persists, contact carrier.
For Apple Users If apps that you installed won’t open or unexpectedly quits, try these steps… 1. If you have a case or screen protector over the display, try removing it. Some manufacturer cases interfere with the functionality of the screen. 2. Restart your iPhone or iPad 3. Close the app and open it again 4. Check for iOS updates and make sure you are using the latest iOS. Make sure your iPhone is up to date with the latest software. Issues with calls can be with simply not updating your device. Those updates are made to fix glitches that occur. (Settings>General>Software Update). 5. Restore the device as new 6. If issue persists, contact Apple Support or take your device to an Apple Retail Store For Samsung/Google Users 1. If you have a case or screen protector over the display, try removing it. Some manufacturer cases interfere with the functionality of the screen. 2. Restart your device 3. Make sure your device is up to date. Settings> About> Software Update 4. If there is only one issue with one app such as Linkedin, Facebook, or another downloaded application. a. Settings> App Manager. b. Tap Application you are having problems with c. Tap Clear Data & Clear Cache d. Restart your phone and try to reopen the application and test it. 5. If multiple applications are crashing, you will want to back up your device and restore it. 6. Contact service provider
Some of the most common GPS problems include… 1. No signal 2. Not updating your location 3. Slow and delayed in tracking your location 4. Showing the incorrect location 5. Apps not discovering your existing location 6. Compass problems or interference ….and how to fix it. For Apple Users 1. Make sure your iPhone is up to date with the latest software. Many of these bugs or issues are able to be resolved with simply updating your device. Those updates are made to fix glitches that occur. 2. If it is a third party application you are using like Waze, make sure your apps are up to date. Sometimes developers of applications will make improvements or changes to their software that requires a different system requirement for the mobile device it is downloaded on. 3. Give permission for your apps to use your location. This is probably the most common reason why GPS doesn’t work. Sometimes we forget to enable location services in our apps. You have to give it permission to work or it simply will not work. (Settings>Privacy> Location Services) 4. Toggle setting features off and on. Sometimes, our gadgets need a little nudge. Try this to see if it revives your GPS. a. Settings > Privacy > Location Services. Toggle Off, wait 15 seconds and toggle back On b. Settings > Airplane Mode. Toggle On, wait 15 seconds and toggle back Off c. Settings > WiFi. Toggle Off, wait 15 seconds and toggle back On d. 4) Settings > Cellular > Cellular Data. Toggle Off, wait 15 seconds and toggle back On (if nothing, restart device) 5. Reset Networking Settings in your phone (settings>general>reset>reset network settings). Your data will not be erased but you will need to save your wifi /cellular settings, including saved networks (home or work) and VPN settings. 6. Reset Location & Privacy. Settings> General> Reset> Reset location & privacy. When this is performed, apps stop using your location until you give them permission again. For Samsung/Google Users 1. Make sure your phone is up to date with the latest software. Many of these bugs or issues are able to be resolved with simply updating your device. Those updates are made to fix glitches that occur. 2. If it is a third party application you are using like Waze, make sure your apps are up to date. Sometimes developers of applications will make improvements or changes to their software that requires a different system requirement for the mobile device it is downloaded on. 3. Verify and give permission for your apps to use your location. This is probably the most common reason why GPS doesn’t work. Sometimes we forget to enable location services in our apps. You have to give it permission to work or it simply will not work. (Apps>Settings> Privacy and Safety>Location and switch to ON> tap Location Method> tap Locating Method> tap GPS, Wi-Fi, and Mobile networks) 4. If the issue remains, perform a soft reset. Leave the phone powered on. Remove the battery and after 10 seconds, reinsert the battery. Turn phone back on.